Privacy Policy

Ruth & Grace Co. LLC
Last Updated: October 22, 2026

At Ruth & Grace Co. LLC, we value your trust and are committed to respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, inquire about our photography services, book a session, or interact with our business.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name, email address, and telephone number.

  • Information submitted through contact forms and photography inquiries.

  • Session booking details and scheduling preferences.

  • Information about family members participating in photography sessions.

  • Email addresses provided through voluntary newsletter or marketing subscriptions.

  • Information necessary to process photography orders and deliver products.

We may also collect certain technical information automatically, such as browser type, device information, website activity, and cookie preferences.

2. How We Use Your Information

We use personal information to:

  • Respond to inquiries and communicate with prospective clients.

  • Schedule and manage photography sessions.

  • Provide photography services and deliver client galleries.

  • Process orders, payments, and product deliveries.

  • Send appointment reminders and session-related communications.

  • Send promotional emails and business updates to individuals who have opted into our mailing list.

  • Improve our website, services, and client experience.

  • Maintain business records and comply with applicable legal obligations.

We do not sell client contact information to third parties for their independent marketing purposes.

3. Third-Party Service Providers

We use trusted third-party platforms to operate our business and provide services.

These may include:

Squarespace: Website hosting, website functionality, and analytics.

Session CRM: Client inquiries, scheduling, booking forms, and session management.

Pic-Time: Online photography galleries, image delivery, and print ordering.

Stripe: Secure payment processing.

Flodesk: Email subscriptions, newsletters, and marketing communications.

Google Workspace: Business email and communications.

These providers may process personal information on our behalf or independently under their respective privacy policies.

We encourage visitors to review the privacy policies of these services for additional information.

4. Photography and Client Images

Photography is central to our business, and we recognize the importance of respecting the privacy of our clients and their families.

Client photographs may be displayed on our website, social media accounts, or other promotional materials when appropriate authorization has been obtained through a signed model release or other applicable permission.

Photographs of children are handled with particular consideration for privacy and parental authorization.

Client images may also be stored and delivered through secure third-party gallery services.

The use of photographs for promotional purposes is governed by the applicable photography agreement and model release.

5. Children's Privacy

Our photography services frequently involve children and families.

We collect information about minors when reasonably necessary to provide photography services arranged by a parent or legal guardian.

Our website is not intended to collect personal information directly from children under the age of 13 without appropriate parental consent.

If you believe personal information about a child has been collected improperly, please contact us so we can review the matter.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

Cookies may include:

  • Essential cookies necessary for website operation.

  • Analytics cookies that help us understand website traffic.

  • Functional cookies that remember visitor preferences.

  • Other nonessential cookies associated with supported website features or third-party services.

Where applicable, visitors may manage their cookie preferences through our website's cookie consent tools.

Some cookies may also be controlled through browser settings.

7. Email Marketing

Visitors may voluntarily subscribe to receive emails from Ruth & Grace Co. LLC.

These communications may include photography announcements, seasonal session availability, special offers, and business updates.

Subscribers may unsubscribe at any time by selecting the unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications does not prevent us from sending necessary communications regarding existing bookings, purchases, or client services.

8. Payment Information

Payments may be processed through third-party payment providers, including Stripe and payment services associated with our booking or gallery platforms.

Payment information is handled according to the security and privacy practices of the applicable payment processor.

We do not intentionally collect or store complete payment card information directly through our website.

9. Information Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Our website uses HTTPS encryption, and we rely on established service providers to support secure website hosting, payment processing, and client information management.

However, no method of electronic transmission or storage can be guaranteed completely secure.

10. Information Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill contractual obligations, resolve disputes, or comply with applicable laws.

Retention periods may vary depending on the type of information and the services provided.

11. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

We will review requests and respond in accordance with applicable laws and legitimate business recordkeeping requirements.

You may also manage marketing email preferences through the unsubscribe links in our emails and adjust supported cookie preferences through our website.

12. External Websites

Our website may contain links to third-party websites, including booking platforms, online galleries, and social media services.

We are not responsible for the privacy practices or content of websites operated by third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Ruth & Grace Co. LLC
St. Augustine, Florida
Email: kayla@ruthandgraceco.com